As we know from
previous studies, the leader is someone who sees and can get the best out of
others, helping them develop a sense of personal and professional
accomplishment (Robbins & DeCenzo, 2010) , and as they point
“being a leader means building a commitment to goal attainment among those
being led, as well as a strong desire for them to continuous following”.
We found many
sources that describe what it takes to be a leader, some research and author
claim that the leader possesses certain traits or abilities, as a good
communicator, influence over other, ambitions, etc...While other argues it’s
all personality.
In the globally competitive market where the competition
has increased greatly, a leader with a good quality is no enough to guarantee
for success, it has to have a clear and unique image to address changes, enter
and stay in a convulsed marked with an insatiable demand.
It is in these moments of relative instability where the
leader has to develop his qualities as a change agent, a role which is
considered just one more in a leader’s constellation of roles, but today it’s a
highly critical one (Kaufman, 2005) .
Change Agent is considered the people who act as
catalysts and assume the responsibility for overseeing the change process, as
mentioned Robbins and DeCenzo (2010), in the contemporary way of view of the
change process, change is a natural state, and directing change is a continual
process, but there are very different approaches to understanding and
responding to change.
Molly Broad, president of the University of North
Caroline emphasizes in the challenge of a Change Agent is to promote buy-in on
the part of the people who create organizational capacity for change, to move
them from state of disbelief to belief in what is possible.
Insight for change is a
reasonable goal for a future of the organization, it should be large and
motivate those who worry about the company, Robbins and DeCenzo in 2010
recommended to implement five technique to eliminated the resistance to change,
which are: build trust, open channels of communications, involves your
employees, provide incentives, and deal with employee feeling, in the other
hand, according to James O’Toole the leaders fail when they assume an
inappropriate attitude and philosophy about the relationship between themselves
and their followers, and he point “those who do not respect and trust their
follower cannot lead them”. (O'Toole, 1995) .
The whole business world is constantly changing and
affecting strategy on daily basic, but only those who are prepared with
visionary skill, and have strong understanding of the need for contemporary
changes, and work into solving the problems with a new or renew ideas, will
become in big leaders as change agent, who contributes to sustain the
organization’s current performance and assure its future.
Bibliography
Kaufman, B. (2005). The leader as Change agent. University Business Magazine.
O'Toole, J. (1995). Leading
Change: Overcoming the ideology of comfort and the Tyranny of tustom. San
Francisco, CA: Jossey-Bass.
Robbins, S. P., &
DeCenzo, D. A. (2010). Supervision Today! New Jersey: Pearson.
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