COMMUNICATION AND LEADERSHIP

Essential elements on leadership communication

Ø  Achieving clarity in communications

Ø  Maximizing the use of questions

Ø  Transforming conflict into progress

Ø  Maintaining high performance

Good Communication Strategies

Ø  Understanding the concerns of the other person increases your effectiveness.

The most effective way to communicate with others is to understand their perspectives on the issues you’re discussing.

Ø  Avoiding repetition of your message eliminates boredom and keeps your massage fresh.

Repeating your message in different forms can ensure the clarity of your position.

Ø  Leader who know how to listen and question are better able to tell employees what to do.

Listening and questioning allow leaders discover the details about how their organization works, thus improving their ability to give direction.

Ø  Maintaining quality standards can help leaders determine when there are performance problems.

Without quality standards, there is no way to measure the consistency of your product or the effort of your employees.

Ø  Employees should feel free to vent their frustration in group meeting.

It’s important that employees feel OK about expressing their concerns and venting frustrations in group setting; otherwise, resentments build up.

Ø  Leaders should listen more than they talk when meeting with subordinates.

Leaders who listen to their subordinates more than they talk will learn more about what is going on than they would if they dominated the conversations.

Ø  Following up on message you’ve sent can be viewed as intrusive by their receiver.

Because message sometimes get lost or are misunderstood, it’s important to follow up and make sure they were properly received.

Ø  Using the grapevine can be a destructive way of communication with group.

The grapevine, or informal person-to-person means of obtaining information, can be positive or negative, depending on how it’s used. And, since it’s not about to go way you should use it to clear up misunderstanding.

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